Terms of service
1. Introduction
Welcome to The Kin Market LLC (“The Kin Market,” “we,” “our,” or “us”). By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before using our site.
2. Products & Descriptions
All items are pre-loved and sold as-is. We take care to inspect, clean, and accurately describe every piece, but small variations in color, wear, or sizing may occur.
3. Payment
All prices are listed in USD. Payment is due at checkout through our secure payment provider (Stripe). Orders are processed once payment is complete.
4. Shipping & Pickup
We offer shipping within the United States and local pickup (when available). Estimated delivery or pickup times will be provided at checkout. The Kin Market is not responsible for delays once packages are with the carrier.
5. Returns & Final Sale
All sales are final. Because our inventory is one-of-a-kind, we cannot accept returns or exchanges.
If an order is incorrect or an item was misrepresented, please contact us at hello@thekinmarket.com and we’ll make it right.
6. Store Credit
Any store credit issued (e.g., for special cases) will be provided as a gift card or discount code and must be used within 12 months unless otherwise noted.
7. Limitation of Liability
The Kin Market LLC is not responsible for any injury, damage, or loss resulting from the use or misuse of products purchased from us.
8. Privacy
Your personal information is handled according to our Privacy Policy. We never sell your data.
9. Governing Law
These Terms are governed by the laws of the State of California.
10. Contact Us
Questions about these Terms can be sent to hello@thekinmarket.com.